Make eReceipts editable in Online Express

  • Guest
  • Nov 29 2016
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  • Marcy Deeds commented
    20 Mar 03:05am

    The E-Receipt is garbage and doesn't include the correct IRS language. This hasn't been updated in 4 years. Please consider letting organization update this they way you can on RENXT.

  • Guest commented
    28 Apr, 2020 02:02pm

    The electronic receipt that is generated looks very unprofessional. It should be editable.

  • Marcy Deeds commented
    5 Mar, 2020 03:12pm

    It's hard to believe this feature has not been updated or corrected since users pointed out the flaws in having an E-Receipt that is not editable. The E-Receipt we have looks terrible and isn't complete. As stated below, at minimum the E-Receipt should say the donor has received no goods or services for the donation. The client should have the ability to update this to make the look and feel of the receipt cohesive with their brand identity. These receipts need to be editable!!! ASAP!

  • Katherine Waite commented
    11 Sep, 2018 02:24am

    We use the event registration form for events and yet the ereceipt says 'donation'. There needs to be an option to edit the ereceipt wording - particularly for event registration forms where people might need a receipt for taxation purposes but cannot claims it as a donation.

  • Guest commented
    7 Jun, 2018 07:54pm

    Yes, these receipts do not seem to meet the standards for receipts as required by the IRS. Please make these editable!

  • Guest commented
    25 Sep, 2017 03:23am

    Even though this is meant to be a tax receipt only, it would be good if we are able to add variable text as a short thank you along with the receipt details.  Also, as our tax receipts carry the signature of the CEO it would be good if we could resize the signature as it currently prints 10 times the original size.  Doesn't matter what we do in prepping the file to insert, the signature always prints the same.

  • Gina Wake commented
    26 Jul, 2017 07:37pm

    I may be misunderstanding what these voters are asking for, but you can edit your eReceipts in Online Express under Account/Receipt Options.

  • Guest commented
    9 May, 2017 08:07pm

    I agree! We need an additional field to add this kind of text to a receipt. 

  • Deanna Duplak commented
    20 Jan, 2017 06:41pm

    Auditors requires verbiage for receipted donations stating that the donor has received no goods or services in consideration of their contribution.   Including the fund is also a critical element for both the donor (who may gift to several different funds in the course of a year) and per auditing requirements particular for large $ value gifts.  Surprised that these two issues have not been raised yet unless I've missed it.

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