Ability to use the Constituent ID to identify the appropriate Constituent to Link

It is much easier to look up & identify the correct constituent in RE NXT. I always have my Constituent ID when I get into Online Express to process an online gift. Using the Constituent ID to link the constituent would be much faster & more accurate for me - especially when the spouse is donating with their credit card. (I noticed the ability to look up the appropriate Tribute to link to a gift using their Constituent ID is already available in Online Express. This should be an easy fix.)

  • Elaine Miller
  • Mar 23 2021
  • Attach files
  • Linda Burns commented
    December 29, 2021 17:28

    Yes, Please! The time it takes to link the constituents in Online Express is a serious issue. Having the ability to search with the usual search screen (similar to how you can link to Tributes) in Online Express would be very helpful. At least show the Constituent ID number in the possible matches screen.

Privacy Policy | Safe Harbor Notice | Terms of Use | Acceptable Use Policy | © 2016 Blackbaud, Inc. All Rights Reserved