Please submit all product enhancement ideas below. We welcome your feedback; your ideas will be reviewed by the Product Manager that oversees the development of that part of the product on an ongoing basis and updated with its current status monthly based on our product planning process. Ideas you submit could help us shape features currently in development or grow our repository of requirements for our next big enhancement. Thank you for taking the time to share your thoughts and expertise with us.
If you believe you are experiencing a defect or have general information that you wish to publish, please submit those within the Online Express Community or contact Support.
If a person books a ticket to an event for him/herself and another person who is on Raisers Edge, currently Online Express will only store the ticket information on the record of the person who is booking. The other person will then appear as a guest of that person and it will not sit on their own record. This means that we don't have accurate information on their unique record of them attending the event. Make Online Express clever enough to be able to divide this out when you are processing the event bookings so it can sit on both records and improve our data.
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