Allow Online Express to ignore Primary email type

After doing some testing, I have noticed OLX ignores the email mapping if one of the emails is marked as Primary. That limits our capacity to send emails to different type of email address (work, personal, alternative etc.)and it is quite frustrating, as there is no easy workaround. I have seen some KB saying exactly the opposite, but unfortunately it looks a Primary email will always be emailed!

  • Guest
  • Oct 29 2018
  • Reviewed: Need Further Info
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  • mahjongplay commented
    February 05, 2022 22:52

    it looks great, I'm glad I discovered this site. https://www.mahjongplay.org/

  • Guest commented
    October 07, 2019 20:09

    OMG! Yes!

  • Guest commented
    March 19, 2019 17:32

    I personally prefer to use Phone Type instead of the Inactive or Primary boxes because of this, and because it's easier to query on.  Would love to hide both of those boxes.

  • Guest commented
    December 28, 2018 07:36

    We unchecked all Primary emails and then created special email labels for OLX. We had to list OLX email twice. Once with something like Email Personal and the same email with Email eNews 1. Then we'd list an email Email Work and also Email eNews 2. We have no use for marking emails as Primary using the check box.

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