Please submit all product enhancement ideas below. We welcome your feedback; your ideas will be reviewed by the Product Manager that oversees the development of that part of the product on an ongoing basis and updated with its current status monthly based on our product planning process. Ideas you submit could help us shape features currently in development or grow our repository of requirements for our next big enhancement. Thank you for taking the time to share your thoughts and expertise with us.
If you believe you are experiencing a defect or have general information that you wish to publish, please submit those within the Online Express Community or contact Support.
After doing some testing, I have noticed OLX ignores the email mapping if one of the emails is marked as Primary. That limits our capacity to send emails to different type of email address (work, personal, alternative etc.)and it is quite frustrating, as there is no easy workaround. I have seen some KB saying exactly the opposite, but unfortunately it looks a Primary email will always be emailed!
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OMG! Yes!
I personally prefer to use Phone Type instead of the Inactive or Primary boxes because of this, and because it's easier to query on. Would love to hide both of those boxes.
We unchecked all Primary emails and then created special email labels for OLX. We had to list OLX email twice. Once with something like Email Personal and the same email with Email eNews 1. Then we'd list an email Email Work and also Email eNews 2. We have no use for marking emails as Primary using the check box.