Please submit all product enhancement ideas below. We welcome your feedback; your ideas will be reviewed by the Product Manager that oversees the development of that part of the product on an ongoing basis and updated with its current status monthly based on our product planning process. Ideas you submit could help us shape features currently in development or grow our repository of requirements for our next big enhancement. Thank you for taking the time to share your thoughts and expertise with us.
If you believe you are experiencing a defect or have general information that you wish to publish, please submit those within the Online Express Community or contact Support.
One frustration I have in downloading OLX transactions is having to spend so much time searching for the right constituent link over and over for repeat donors. I was not a huge fan of Sphere, but this is one thing it has all over OLX -- once you have linked constituents, a linking ID is recorded behind the scenes as a constituent attribute so that the next time the constituent makes an online gift, Sphere knows exactly who to link it to. It's a huge timesaver when you have a large number of gifts to download (end of December comes to mind) rather than having to search again for the same John Smith that you linked last month... Would LOVE to see this implemented in Online Express.
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Sounds like a great idea!