Please submit all product enhancement ideas below. We welcome your feedback; your ideas will be reviewed by the Product Manager that oversees the development of that part of the product on an ongoing basis and updated with its current status monthly based on our product planning process. Ideas you submit could help us shape features currently in development or grow our repository of requirements for our next big enhancement. Thank you for taking the time to share your thoughts and expertise with us.
If you believe you are experiencing a defect or have general information that you wish to publish, please submit those within the Online Express Community or contact Support.
At present when an individual books tickets for an event through online express (or NetCommunity), when the booking is processed and added to their Raiser's Edge record it does not automatically change their response to 'Accepted'. The registration field is updated to 'registered' but response remains 'no reply' and therefore you have to manually enter each record to change this - time consuming and very frustrating as it makes the online booking process slightly redundant!
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