Response not updated to 'Accepted' in RE when registering via Online Express

At present when an individual books tickets for an event through online express (or NetCommunity), when the booking is processed and added to their Raiser's Edge record it does not automatically change their response to 'Accepted'. The registration field is updated to 'registered' but response remains 'no reply' and therefore you have to manually enter each record to change this - time consuming and very frustrating as it makes the online booking process slightly redundant!

  • Guest
  • Mar 22 2018
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