Please submit all product enhancement ideas below. We welcome your feedback; your ideas will be reviewed by the Product Manager that oversees the development of that part of the product on an ongoing basis and updated with its current status monthly based on our product planning process. Ideas you submit could help us shape features currently in development or grow our repository of requirements for our next big enhancement. Thank you for taking the time to share your thoughts and expertise with us.
If you believe you are experiencing a defect or have general information that you wish to publish, please submit those within the Online Express Community or contact Support.
I have found that when processing bulk Online Express donations that if you want to make an update to a constituent record, it's all or nothing. Example: Donor name is entered as all caps but a new email address is recorded. If I accept the email address change and reject the name change. I will get the name change included upon opening the bulk gift batch. However, if I decline all changes, no change is made. I don't have this problem when processing only one Online Express gift.
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