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On OLX Thank you Templates, modify wording so when someone registers for an event and chooses "Pay at Door", the Registration Details that drop in do not indicate that an amount was paid.
Right now, if a registrant chooses "Pay at Door" and the e-mail confirmation/confirmation screen template is set up to insert Registration Details, it drops in "Amount paid: $xx.xx" (even though NO MONEY HAS BEEN PAID) and then the next line says "Payment Method: Pay at Door." We cancelled an event and offered the option to transfer registration fees paid to another event registration, or refund registration fees paid. We actually had a registrant try to argue that she had paid the registration fees - based on the fact that her e-mail confirmation said "Amount paid: $50.00" within the dropped in Registration Details. I suggest that the wording there should be "Registration Fees: $xx.xx" instead of "Amount Paid: $xx.xx" - and then the next line would clearly indicate whether it was paid or not ("Payment Method: Visa Credit card ending in XXXX", or "Payment Method: Pay at Door".) Please consider correcting this to avoid future confusion.
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Guest
- Oct 31 2018
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