Welcome to Online Express Ideas!
Please submit all product enhancement ideas below. We welcome your feedback; your ideas will be reviewed by the Product Manager that oversees the development of that part of the product on an ongoing basis and updated with its current status monthly based on our product planning process. Ideas you submit could help us shape features currently in development or grow our repository of requirements for our next big enhancement. Thank you for taking the time to share your thoughts and expertise with us.
If you believe you are experiencing a defect or have general information that you wish to publish, please submit those within the Online Express Community or contact Support.
Need to be able to embed or link an email that is created in RENXT
We've been trying to use the email/marketing tools in RENXT and Online Express. The email templates and processing are OK ( a little clunky, not as easy as Constant Contact, and not as many features - but OK) - - but now we're stuck having to recreate the whole email newletter in Constant Contact or on our website anyway - since this functionality is not available in RE.
This seems like an important feature - - and the lack of it really impacts our workload. Any way to make this a priority to make this functionality available? Seems like RENXT will not be able to compete with products like Constant Contact if these types of features aren't there.
---------- Forwarded message ---------
From: Katie G <casesupport@blackbaud.com>
Date: Wed, Jun 26, 2019 at 11:54 AM
Subject: Blackbaud Support Case 017352167: Is there a way to link our email newsletter on our website? I do not have "Social" listed under the "Marketing" tab.
To: verderber_e@shaker.org <verderber_e@shaker.org>
Blackbaud Email - June 26, 2019 - 11:54:24 AM
To:verderber_e@shaker.org
Hello Erica,
Unfortunately, there is no way to capture the content of an Online Express email and embed it or link it onto a website. I apologize for any inconvenience that this causes. I recommend that you submit a suggestion for that functionality here: https://community.blackbaud.com/products/onlineexpress/ideas. Our developers view this page when deciding the future of the software and your suggestion will be taken to heart.
Please let me know if you have questions. The link below will take you directly to your case on Case Central where you can view your case history or add updates and notes to this case:
https://app.blackbaud.com/support/cases/017352167
Sincerely,
Katherine
Blackbaud Customer Support
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- Jun 26 2019
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