Please submit all product enhancement ideas below. We welcome your feedback; your ideas will be reviewed by the Product Manager that oversees the development of that part of the product on an ongoing basis and updated with its current status monthly based on our product planning process. Ideas you submit could help us shape features currently in development or grow our repository of requirements for our next big enhancement. Thank you for taking the time to share your thoughts and expertise with us.
If you believe you are experiencing a defect or have general information that you wish to publish, please submit those within the Online Express Community or contact Support.
Currently the only way to use OLX email marketing for an OLX event is for each registrant to have their own constituent record. When someone registers themselves and a guest, only the registrant is created as a constituent - meaning the guest DOES NOT appear in OLX email marketing. There is NO WAY to contact all event attendees (registrants and guests) together. It is not reasonable to expect that all event attendees will have their own constituent records, especially when the registration does not automatically create them as such (this is manual entry on our part to convert guests into RE constituents).
Ways to potentially fix this: allow OLX email marketing to read different types of queries (not ONLY constituent queries).
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