Welcome to Online Express Ideas!
Please submit all product enhancement ideas below. We welcome your feedback; your ideas will be reviewed by the Product Manager that oversees the development of that part of the product on an ongoing basis and updated with its current status monthly based on our product planning process. Ideas you submit could help us shape features currently in development or grow our repository of requirements for our next big enhancement. Thank you for taking the time to share your thoughts and expertise with us.
If you believe you are experiencing a defect or have general information that you wish to publish, please submit those within the Online Express Community or contact Support.
More granular consent options to complement GDPR requirements
GDPR requires us to be able to offer our supporters a selective approach to how they want to hear from us and about what. Currently OLX only allows you to say Yes or No to Email/Post etc whereas we need to be able to be far more specific. E.g. say Yes to email Newsletters, Yes to emails about events, No to emails about appeals, No to mailings about events etc. As this is already available in BBNC please can we have it in OLX as soon as possible. Or alternatively make Online Express the source rather than the category for consent mapping
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Carol
- Feb 27 2019
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Consent in OLX is mapped to RE incorrectly. In order to configure you have to create Online Express as a Consent Category. Donors are not providing consent for "Phone Calls via Online Express", they are providing consent for "Solicitation via Phone Calls", or "Newsletter via Email" etc.
The connector needs to be updated to connect "Online Express" to the Content Source, not the Consent Category.