Please submit all product enhancement ideas below. We welcome your feedback; your ideas will be reviewed by the Product Manager that oversees the development of that part of the product on an ongoing basis and updated with its current status monthly based on our product planning process. Ideas you submit could help us shape features currently in development or grow our repository of requirements for our next big enhancement. Thank you for taking the time to share your thoughts and expertise with us.
When a gift in honor of someone comes via Online Express, there is no checkbox for "honor/memorial is an acknowledgee." The result is that the honoree winds up with a relationship to himself. The Knowledgebase confirms that this is true in article # 62031: "If the acknowledgee is a self-acknowledgee, be sure to check the box “Self-acknowledge Honor/Memorial” to avoid creating a duplicate self-acknowledgee record. NOTE: Online Express does NOT include an option to Self-acknowledge Honor/Memorial. If a tribute needs to be Self-acknowledged in Online Express, a Relationship record must be created in the Online Express plugin in order to process the transaction. The relationship can be deleted out of The Raiser's Edge later if desired." This option should be added to OLX.