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Allow multiple addresses for Constituents who register for an event
Currently, if a person registers for an event online, they enter a billing address and can enter a different name/address for the registrant's information. If the registrant is already a constituent, their participant info in Raiser's Edge defaults to the address already in their file. Additionally, if the person is not a constituent and the billing name and registrant name is the same, their new record uses the billing address they entered.
Please allow the address they entered on the form to show up either in the Thank you email (within "Registration Details") or directly into Raiser's Edge. We need to be able to access all of the information our registrants provide to us in order to help maintain positive event experiences and donor relations.
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Sarah Javers
- Jul 11 2018
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Here is a link with more detail to this problem:
https://kb.blackbaud.com/articles/Article/95159
This needs to be fixed!