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Change OLX so users can add a package prior to downloading appeals from Online Express Email Marketing
Currently, after downloading the email as an appeal, the system creates the Appeal record and adds the assigned appeal to all of the recipients in their constituent record. Unfortunately, if you want to add a package, it cannot be imported after the fact as an update to the assigned appeal record. Packages can only be imported when importing a new assigned appeal to constituent records. So, you would have to export the assigned appeal so you can keep the response history (opened, clicked, etc.) add the package, delete the original appeal you downloaded, and then reimport it back in. Too much work!!! We need to be able to add the package from within OLX prior to downloading, or they need to make it possible to update an existing assigned appeal with the package. Either way. Please vote for this.
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Kathleen Eastman
- Jun 25 2018
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I love that we can easily add the data at all but it's definitely aggravating when multiple emails are are part of the same appeal. Plus, the automatically-generated Appeal IDs don't make much sense.