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On Membership Form, Joint Membership, the fields where the member is asked to add the name of the second member or registrant is pre-filled with 'optional'. This is not helpful as how can we process a joint membership when the name of the second member is not provided?! We have to then call the member to get this information and explain that its a default setting on our system which cannot be changed...
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Like the original post, if our donors do not add information to the form, we will need to contact them to get it. I am trying to substitute by using an attribute, but the labeling for attributes is very poor.