Please submit all product enhancement ideas below. We welcome your feedback; your ideas will be reviewed by the Product Manager that oversees the development of that part of the product on an ongoing basis and updated with its current status monthly based on our product planning process. Ideas you submit could help us shape features currently in development or grow our repository of requirements for our next big enhancement. Thank you for taking the time to share your thoughts and expertise with us.
Hello, We are in the next stages of launching our sustainable giving plan (monthly gifts) and are looking to see if anyone has an auto pay solution.
We have the EFT module and although it allows us the ability to except recurring gifts, it still ties a staff person to have to manually do the work meaning creating a batch, charging the cards, etc.
We are a small organization and if this staff person is away then we are not living up to our commitment of making sure we charge cards, say the 15th of the month, as promised to our supporters.
We need a Blackbaud solution to automatically charge the cards on a monthly basis or a preset schedule. There are other solutions out there that will do this work for us. We are hoping that BB will add this feature so BB clients do not have to opt into and pay third parties to bridge the gap.
We are embracing RE NXT fast so as BB encourages us to move "away from our desks" it is surprising that this hands free option is not already available. Thanks! Nancy Slyter