Please submit all product enhancement ideas below. We welcome your feedback; your ideas will be reviewed by the Product Manager that oversees the development of that part of the product on an ongoing basis and updated with its current status monthly based on our product planning process. Ideas you submit could help us shape features currently in development or grow our repository of requirements for our next big enhancement. Thank you for taking the time to share your thoughts and expertise with us.
If you believe you are experiencing a defect or have general information that you wish to publish, please submit those within the Online Express Community or contact Support.
Sometimes a donor is paying with a different credit card (e.g., spouse or company). I did a test with my company card but the payment didn't go through because it failed the address verification. Why does the event form include fields for registrants and billing (with option to check if information is same for both) but not the donate now forms? We were able to do this in Sphere, but of course Sphere is going away so we're transitioning to OLX.
Privacy Policy | Safe Harbor Notice | Terms of Use | Acceptable Use Policy | © 2016 Blackbaud, Inc. All Rights Reserved