Please submit all product enhancement ideas below. We welcome your feedback; your ideas will be reviewed by the Product Manager that oversees the development of that part of the product on an ongoing basis and updated with its current status monthly based on our product planning process. Ideas you submit could help us shape features currently in development or grow our repository of requirements for our next big enhancement. Thank you for taking the time to share your thoughts and expertise with us.
If you believe you are experiencing a defect or have general information that you wish to publish, please submit those within the Online Express Community or contact Support.
When an event form is built and someone only wants to donate, they would fill out the donation amount and the billing info. below doesn't appear until you click somewhere else on the page. This has caused some of our constituency to call us saying there is an issue. If you do register and then want to make an additional gift, the billing info. shows up because you chose something from "above" where the donation "part" is. We have had to add a sentence to our donation forms telling people to click outside the donation box if billing info doesn't show. It just makes it appear that something is wrong with the form when it's a quirk - I would hope this is an easy fix.
Privacy Policy | Safe Harbor Notice | Terms of Use | Acceptable Use Policy | © 2016 Blackbaud, Inc. All Rights Reserved