Merged idea

This idea has been merged into another idea. To comment or vote on this idea, please visit BBOX-I-189 Donor Option to Cover Processing Fee.

Option for Donors to Cover Credit Card Fees Merged

Online Express should include an option for donors to cover credit card fees. I recently made a donation to a charity and their donation form had that option. It calculated the fees after I inserted my donation amount and then asked if I wanted to offset processing fees. This option would mean more money for your nonprofit!

  • Guest
  • Nov 28 2017
  • Reviewed: Voting Open
  • Kristen Smith commented
    15 Jul, 2019 06:44pm

    I agree that this should be an optional add-on. In a previous system we used, I used a fixed fee regardless of donation amount - $2.00 or $3.00, so no calculation was needed. We found 70-75% of donors added the $2.00. It was easy, straighforward, optional, and truly did offset a large percentage of our transaction fees, leaving more money to support our programs. 

  • Sunshine Watson commented
    12 Oct, 2018 09:39pm

    I disagree. Credit card fees are minimal with BBMS and are the cost of doing business.

  • Guest commented
    4 Jan, 2018 09:01pm

    You are costing your customers a lot of money. Many systems offer this and most donors use it. It is not hard to do.

  • +68

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