Please submit all product enhancement ideas below. We welcome your feedback; your ideas will be reviewed by the Product Manager that oversees the development of that part of the product on an ongoing basis and updated with its current status monthly based on our product planning process. Ideas you submit could help us shape features currently in development or grow our repository of requirements for our next big enhancement. Thank you for taking the time to share your thoughts and expertise with us.
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Recurring Gifts created through Online Express synced with BBMS to automatically withdraw funds from donor's account. This is frustrating that we have to manually process these gifts.
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100% agree. This is NOT very donor centric or convenient for us at all.
We are new to OLX & BBMS. Our previous provider was able to automatically process recurring gifts. We are on the brink of starting a Marketing Campaign for Recurring Donations. I was very surprised and frustrated to find out that this now needs to be done manually. It puts an additional burden of time and scheduling on our small staff. Since the trend is to push for recurring gifts, I would like to know if there are plans to upgrade BBMS to allow for automatic processing.