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Please submit all product enhancement ideas below. We welcome your feedback; your ideas will be reviewed by the Product Manager that oversees the development of that part of the product on an ongoing basis and updated with its current status monthly based on our product planning process. Ideas you submit could help us shape features currently in development or grow our repository of requirements for our next big enhancement. Thank you for taking the time to share your thoughts and expertise with us.
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Online Express Events Bulk Processing (read details)
Yesterday, when I processed several donations for a paid event under Online Express events. One of the transactions gave me an error when doing bulk processing. In NetCommunity when there was an error with one transaction the other transactions would still upload to the batch for processing leaving the one with the error behind. The error was because the registrant was already in the event module.
Another issue I encountered was that one, I want the registration to automatically link to constituents that are already in the event module. When we do events in our organization we automatically upload constituents. If the constituent already exist I want it to link and mark the record paid. I had to close Online Express, go to the event module and delete the participant in order to process the payment that was made online. Someone gave me the suggesting of processing one transaction at a time, but as a big university this would be a waste of time.
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Joann Rios
- Apr 25 2017
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