Please submit all product enhancement ideas below. We welcome your feedback; your ideas will be reviewed by the Product Manager that oversees the development of that part of the product on an ongoing basis and updated with its current status monthly based on our product planning process. Ideas you submit could help us shape features currently in development or grow our repository of requirements for our next big enhancement. Thank you for taking the time to share your thoughts and expertise with us.
If you believe you are experiencing a defect or have general information that you wish to publish, please submit those within the Online Express Community or contact Support.
We offer one-time and pledge gifts. We offer a few pledge gift options and I set the minimum so that the donor cannot have any more than 8 payments. We run into problems when donors want to go "off script" and pledge an "Other" gift. If we set the minimum to low, they can have several months to pay the pledge off. If we set it too high, then most people only get the choice of 1 payment. Neither of these is ideal. We would like to set our maximum number of payments allowed for ALL gifts, including "Other" to 8 payments.
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