Allow logic for merge fields

When including organisations without contacts in a mailing the Primary Addressee and Salutation will be blank. I would like logic so if it is an organisation or blank these will be replaced with Supporter.

  • Guest
  • Jan 5 2017
  • Reviewed: Voting Open
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  • Guest commented
    14 Feb, 2018 07:36pm

    I agree. It would be great if OX could at least do what a standard RE mail job allows. Even thought OX should be allowing the importation of data soon, this would still be a HUGE help to its clients.

  • Guest commented
    14 Feb, 2018 03:16pm

    Great suggestion. I'm chiming in to add another need for logic in merge fields: If Secondary Salutation is the merge field, but a constituent only has a Primary Salutation, OLX should absolutely be able to default to Primary Salutation instead of displaying nothing. "Dear ," doesn't look so good!

  • Katie Vitale commented
    31 Oct, 2017 08:22pm

    Has there really been no response to this?

    Blackbaud, can you implement smart merge fields logic like the free email tools online do?

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