Please submit all product enhancement ideas below. We welcome your feedback; your ideas will be reviewed by the Product Manager that oversees the development of that part of the product on an ongoing basis and updated with its current status monthly based on our product planning process. Ideas you submit could help us shape features currently in development or grow our repository of requirements for our next big enhancement. Thank you for taking the time to share your thoughts and expertise with us.
If you believe you are experiencing a defect or have general information that you wish to publish, please submit those within the Online Express Community or contact Support.
In order to send an email invite to an event, currently there is only the option to email participants with an existing constituent record, since only an "Individual" constituent query can be attached to an eblast. In an ideal world, participant records would also link to relationship records (for spouses or contacts for an organization), would populate the email field and make it possible to include organizations as well as non-constituents in email communications. It would also negate a lot of double entry.
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It would be beneficial to be able to utilize the online express email system for all email communications to event participants. These communications are critical to further build relationships. Currently, we have to use a separate system for emails to these individuals. Please add this option to increase effectiveness, efficiency, and streamlined communication. Thank you!
Sending emails to events guests who are not constituents due to limited information gathered at the event or from table hosts/sponsors pre-event is critical in our fundraising and marketing efforts. Please add this option, so as to make this email program fully functional for us.
Sending to event participants is highly important for marketing purposes, and these individuals will more than likely become constituents after the event. Without Blackbaud making this possible, we will need to use another emailing software, and double our work efforts.
It would be very helpful to send an Eblast just to participants pre- and post events. These Eblasts include event instructions and post event reports.