Please submit all product enhancement ideas below. We welcome your feedback; your ideas will be reviewed by the Product Manager that oversees the development of that part of the product on an ongoing basis and updated with its current status monthly based on our product planning process. Ideas you submit could help us shape features currently in development or grow our repository of requirements for our next big enhancement. Thank you for taking the time to share your thoughts and expertise with us.
If you believe you are experiencing a defect or have general information that you wish to publish, please submit those within the Online Express Community or contact Support.
I'd like to be able to access detailed email analytics data. As a starting point, I'd love to be able to download a huge CSV file for every email in every campaign that shows recipient email, constituency, email subject, send date/time, open date/time, bounce, and other relevant data fields. I could then take that file into Excel and slice and dice it in various ways to see how the newsletters are performing:
Who opens what emails? What time do they open then? How to the open rate vary by send time, and how does that vary by constituency?
There would be tons of insights in there if I could get access to that data.
Privacy Policy | Safe Harbor Notice | Terms of Use | Acceptable Use Policy | © 2016 Blackbaud, Inc. All Rights Reserved