Welcome to Online Express Ideas!
Please submit all product enhancement ideas below. We welcome your feedback; your ideas will be reviewed by the Product Manager that oversees the development of that part of the product on an ongoing basis and updated with its current status monthly based on our product planning process. Ideas you submit could help us shape features currently in development or grow our repository of requirements for our next big enhancement. Thank you for taking the time to share your thoughts and expertise with us.
If you believe you are experiencing a defect or have general information that you wish to publish, please submit those within the Online Express Community or contact Support.
The ability to track your campaign efforts in the confirmation page - adwords, analytics, FB Pixel, adroll and others.
Add the ability of adding your tracking scripts in the order confirmation area in order to find out what marketing efforts are being effective. Useful for:
- Facebook Pixel
- Adroll
- Analytics
- Adwords
- others
-
Patricia Ayerdis
- Dec 2 2016
- Reviewed: Voting Open
Related ideas
Privacy Policy | Safe Harbor Notice | Terms of Use | Acceptable Use Policy | © 2016 Blackbaud, Inc. All Rights Reserved
This should definitely be moved to the top of the list. It's imperative for our organization.
Attachments Open full size
I realize this is an old post, but is there anything going on with this Blackbaud? This is a critically, critically needed function. How is it possible that you don't have conversion tracking and pixel implementation available between Google Analytics and/or Facebook? A rep said this would be completed by mid-late 2017 ...
Is there anything going on with this? Any news? Any updates? Any 3rd party workarounds? I don't want to suggest my organization leaves Blackbaud/eTap, but this is a dealbreaker.
Attachments Open full size
I'm a bit alarmed this isn't a standard feature, and discouraged that it's been a problem since at least 2016.
Where is the fix? Google and facebook compatibility isn't exactly fringe stuff.
Attachments Open full size
Would love this to be implemented soon. In the meantime here’s a simple solution that helped me: https://lazyferret.com/product/blackbaud-online-express-donation-tracking/
Attachments Open full size
+1 this is critically needed!
Attachments Open full size
As of 2018, Google requires conversion tracking on Google Ads accounts using their grant. It's imperative that you resolve this for your customers.
Attachments Open full size
Oh wow, I did not realize this was already an issue a year ago. This really does need to go to the top of the list.
Attachments Open full size
Found a solution! Here's how I'm working around the tracking issue. I don't work for these guys, I'm just excited that I've got it all to work right!!
I've purchased a great workaround from www.smartthing.org/areas/online-express/ for 300GBP - easy to install, and works like a charm for GA, Adwords and Facebook Pixel tracking. You just cut and paste the code below the OLX donation form code on your website and off it goes!
They also have a great tool that allows you to super easily add email correspondence into RE 7 or RE NXT with the click of a button - well worth the money for my team. Check it out - nice people and super helpful.
Attachments Open full size
We need this for tracking donations that come from digital ads. We purchased a tracking pixel through the company that is doing the targeted digital ads for us to find out if these ads were producing any revenue or not only to find out we cannot embed the code in the donation form.
Attachments Open full size
There is no change to the system I need more than this. Please move it to the top of the list. We use Google Analytics/Adwords for online acquisition and need to be able to track conversions. We could do this in NetCommunity but moved to OLX to get the mobile responsiveness - very disappointed tracking isn't an option.
Attachments Open full size