The ability to track your campaign efforts in the confirmation page - adwords, analytics, FB Pixel, adroll and others.

Add the ability of adding your tracking scripts in the order confirmation area in order to find out what marketing efforts are being effective. Useful for:

 

  • Facebook Pixel
  • Adroll
  • Analytics
  • Adwords
  • others
  • Patricia Ayerdis
  • Dec 2 2016
  • Reviewed: Voting Open
  • Attach files
  • Guest commented
    August 13, 2019 15:57

    This should definitely be moved to the top of the list. It's imperative for our organization. 

  • PJ commented
    July 23, 2019 22:29

    I realize this is an old post, but is there anything going on with this Blackbaud? This is a critically, critically needed function. How is it possible that you don't have conversion tracking and pixel implementation available between Google Analytics and/or Facebook? A rep said this would be completed by mid-late 2017 ...

     

    Is there anything going on with this? Any news? Any updates? Any 3rd party workarounds? I don't want to suggest my organization leaves Blackbaud/eTap, but this is a dealbreaker.

  • Alec Cumming commented
    May 27, 2019 14:46

    I'm a bit alarmed this isn't a standard feature, and discouraged that it's been a problem since at least 2016.

    Where is the fix? Google and facebook compatibility isn't exactly fringe stuff. 

  • Nicola Smith commented
    May 26, 2019 13:17

    Would love this to be implemented soon. In the meantime here’s a simple solution that helped me: https://lazyferret.com/product/blackbaud-online-express-donation-tracking/

  • Seth Stevenson commented
    March 06, 2019 15:08

    +1 this is critically needed!

  • Bobby Kircher commented
    December 01, 2018 02:42

    As of 2018, Google requires conversion tracking on Google Ads accounts using their grant. It's imperative that you resolve this for your customers.

  • Guest commented
    October 04, 2017 17:07

    Oh wow, I did not realize this was already an issue a year ago. This really does need to go to the top of the list.

  • Meghan Nicholls commented
    March 29, 2017 15:15

    Found a solution! Here's how I'm working around the tracking issue. I don't work for these guys, I'm just excited that I've got it all to work right!!
    I've purchased a great workaround from www.smartthing.org/areas/online-express/ for 300GBP - easy to install, and works like a charm for GA, Adwords and Facebook Pixel tracking. You just cut and paste the code below the OLX donation form code on your website and off it goes!
    They also have a great tool that allows you to super easily add email correspondence into RE 7 or RE NXT with the click of a button - well worth the money for my team. Check it out - nice people and super helpful.

  • Stephanie Redmond commented
    January 31, 2017 18:50

    We need this for tracking donations that come from digital ads. We purchased a tracking pixel through the company that is doing the targeted digital ads for us to find out if these ads were producing any revenue or not only to find out we cannot embed the code in the donation form. 

  • Meghan Nicholls commented
    December 15, 2016 16:25

    There is no change to the system I need more than this. Please move it to the top of the list. We use Google Analytics/Adwords for online acquisition and need to be able to track conversions. We could do this in NetCommunity but moved to OLX to get the mobile responsiveness - very disappointed tracking isn't an option.

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