Please submit all product enhancement ideas below. We welcome your feedback; your ideas will be reviewed by the Product Manager that oversees the development of that part of the product on an ongoing basis and updated with its current status monthly based on our product planning process. Ideas you submit could help us shape features currently in development or grow our repository of requirements for our next big enhancement. Thank you for taking the time to share your thoughts and expertise with us.
If you believe you are experiencing a defect or have general information that you wish to publish, please submit those within the Online Express Community or contact Support.
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Please let us batch our own gifts however we want to in WebView. This has been asked for since 2016 and Blackbaud hasn't done anything about it. It has thousands of votes and now you have a new design for voting on a topic so people think they voted for this and their vote is just gone. I don't know why it's such a big deal to let organizations take control of their online donations. MAKE THIS CHANGE!
Allow NXT WebView forms to be manually batched and generated automatically. Currently, our organization does not use WebView because auto-generates batches into small random batches, whenever it feels like it. It would be impossible for my organization to keep up with processing random little batches considering how time consuming the Blackbaud batch posting process already is and the amount of gifts we receive online. PLEASE PLEASE PLEASE PLEASE allow your customers to have control over how they process online gifts from their donors. I would LOVE to use WebView forms, but the batching process is not practical. I also know people have been asking for this to happen since 2016. Just because you have a new “idea” form section, doesn’t mean this is a brand new suggestion or request. Please make this happen so we can utilize all that NXT has to offer.