Add the word "ENCRYPTED" to online recurring gift screen. Recent change indicates the card number will be stored indefinitely.

  • Bonnie Pearce
  • Sep 21 2022
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  • Bonnie Pearce commented
    September 21, 2022 16:46

    This request went in Sept 12/22 and still not fixed. Blackbaud is making it more clicks than necessary, when they could simply adjust the wording on this screen. I don't believe that "does not have the ability to change the wording of this window" is good enough explanation.

    Please vote to get them to add more clear security wording for our donors!


    Currently Online Express does not have the ability to change the wording of this window. Below this window it does show "Processed securely by Blackbaud" which is also a link that donors can click to be redirected to our secure payment page stating that card data is encrypted and tokenized along with other information on how Blackbaud manages PCI compliance.

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