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Ability to turn OFF phone matching for Online Express Donation forms Constituent Matching
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Cathy Michitsch
- Oct 6 2021
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Online Express is now defaulting phone numbers on the Find Constituent page but we can not turn off the phone number matching in Integration Constituent Matching. I've been told that if you force the phone number to be required on your donation form, Online Express will now default that the phone number as part of the search/find. This is new and is going to slow us down dramatically. We get thousands of Online Express donations during Telethons and will have to MANUALLY turn off this checkbox for every single gift we process. Yikes!
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