Welcome to Online Express Ideas!
Please submit all product enhancement ideas below. We welcome your feedback; your ideas will be reviewed by the Product Manager that oversees the development of that part of the product on an ongoing basis and updated with its current status monthly based on our product planning process. Ideas you submit could help us shape features currently in development or grow our repository of requirements for our next big enhancement. Thank you for taking the time to share your thoughts and expertise with us.
If you believe you are experiencing a defect or have general information that you wish to publish, please submit those within the Online Express Community or contact Support.
Adding merge fields to Email communications
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Guest
- Nov 29 2016
- Reviewed: Voting Open
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- +15
Related ideas
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we want to add expiration dates, membership numbers... all the custom fields that our organization uses to communicate with our members.
We need to ability to add a merge field for locations that donors have signed our petition which are listed in the Actions tab. We need the ability to insert merge fields that are meaningful to our business; not a simple addressee/salutation. That makes for a very cold email marketing piece.
Agreed, we want to include membership expiration dates. This would be so simple. I don't think Blackbaud even reads these suggestions. There are so many critical ones that should be done by now.
We also need the ability to ad gift amounts and dates into emails. Need the merge fields expanded! This was available in netcommunity.
Not being able to customize merge fields seriously limits the usefulness of Online Express. We cannot use it for the reason we wanted it - sending an email reminder for pledges with the pledge balance.
We want to add a Target Amount/Ask Amount into our Email Solicitations.
We actually cannot use our OLX email because it will not allow us to insert member IDs in the email communications. I have been requesting this option for over two years. The only pieces of OLX we can use are the forms and even that has limited merge fields for confirmation letters. It would be nice if we had more access to our RE merge fields via OLX,