Please submit all product enhancement ideas below. We welcome your feedback; your ideas will be reviewed by the Product Manager that oversees the development of that part of the product on an ongoing basis and updated with its current status monthly based on our product planning process. Ideas you submit could help us shape features currently in development or grow our repository of requirements for our next big enhancement. Thank you for taking the time to share your thoughts and expertise with us.
If you believe you are experiencing a defect or have general information that you wish to publish, please submit those within the Online Express Community or contact Support.
We need more customisation options on OLX receipts and the emails that receipts are sent out in.
Previously (in November 2020) we could attach images to these emails but since Dec 2020 this feature has been removed from all new OLX forms.
At a minimum I'd like to be able to update the font to something NOT Times New Roman.
On the eReceipts themselves I need to be able to:
Customise the image to fit across the whole page
Customise font size
Put a salutation ie "Dear Hannah"
Add a thank-you message
Put more info about the fund that has been supported
Customise what the footer section includes - I don't need it to have an 'authorised signature' nor a Name and Title field but would like to different info here.
See examples of current setup.
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There aren't many votes yet for this but there are plenty of people commenting in the forums. The Online Express donation thank you emails are edited in a tiny mce editor and the ability to add images and/or html must have been removed by the system's creators. It's crazy that you can't add a logo to your thank you email - that's the bare minimum you need to make an email look genuine. Please find a way around this Blackbaud.