Please submit all product enhancement ideas below. We welcome your feedback; your ideas will be reviewed by the Product Manager that oversees the development of that part of the product on an ongoing basis and updated with its current status monthly based on our product planning process. Ideas you submit could help us shape features currently in development or grow our repository of requirements for our next big enhancement. Thank you for taking the time to share your thoughts and expertise with us.
If you believe you are experiencing a defect or have general information that you wish to publish, please submit those within the Online Express Community or contact Support.
As a Canadian Charity, CRA requires that the tax receipt be issued to the "TRUE Donor" and that would be to the person whose name is on the credit card. Otherwise we are not following the rules laid out by CRA and this threatens our charity status. The current donation form has a field for the Cardholder name so can the online tax receipt pull this name instead of first and last name? The donation can still be attributed (soft credit) to the RE constituent record and the receipt issued to True Donor. This is quite serious so please make the proper correction necessary on the online donor form to make the OnlineX tax receipt compliant.
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