Please submit all product enhancement ideas below. We welcome your feedback; your ideas will be reviewed by the Product Manager that oversees the development of that part of the product on an ongoing basis and updated with its current status monthly based on our product planning process. Ideas you submit could help us shape features currently in development or grow our repository of requirements for our next big enhancement. Thank you for taking the time to share your thoughts and expertise with us.
If you believe you are experiencing a defect or have general information that you wish to publish, please submit those within the Online Express Community or contact Support.
We have so many donors (and staff) that are confused by Blackbaud Checkout. Since clicking the direct debit button opens those fields, and clicking the credit card button does nothing, people don't click the Secure Payment button because they think the form is not working. Both should match. Either do both in the pop up or both on the page.
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