Please submit all product enhancement ideas below. We welcome your feedback; your ideas will be reviewed by the Product Manager that oversees the development of that part of the product on an ongoing basis and updated with its current status monthly based on our product planning process. Ideas you submit could help us shape features currently in development or grow our repository of requirements for our next big enhancement. Thank you for taking the time to share your thoughts and expertise with us.
If you believe you are experiencing a defect or have general information that you wish to publish, please submit those within the Online Express Community or contact Support.
Currently, if the auto-tax receipt function is enabled for online donations, every individual is receipted automatically. However, according to tax laws and auditing requirements, we are only to issue a tax receipt to people in our own country. I am in Canada, and if someone from another country submits a donation online, they are issued a receipt. We then have to account for these in our audit. Is it possible for the online form to have a setting that prevents generating receipts for countries other than your own?
Privacy Policy | Safe Harbor Notice | Terms of Use | Acceptable Use Policy | © 2016 Blackbaud, Inc. All Rights Reserved