'In Memory' Tribute Linking only applies to deceased records

As it stands, the tribute linking feature in Online Express automatically links records who have the same as the information being entered by the supporter when making a donation.

This means that there are numerous instances where constituents who aren't marked as deceased on Raiser's Edge with the same name as the information entered by the donor are falsely linked as in memory tributes to these donations.

There should be an option whereby only deceased constituents are linked as in memory tributes to these incoming donations. This would avoid a tribute going against the wrong records in Raiser's Edge.

  • Guest
  • Dec 10 2020
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  • Kasey Sk commented
    December 18, 2020 08:44

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