We have to do so many refunds due to people accidentally clicking a box when they mean to type in their own amount. We have lowered the suggested amounts, though we want to keep some for our leadership levels. If there was a confirmation "Please confirm a donation to __ __ __ in the amount of __ __ __ " I do not think this would be a problem anymore. We have to pay CC processing fees on these gifts we never receive!

  • Guest
  • Sep 17 2020
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  • Claudine Bananal commented
    21 Oct, 2020 08:31pm

    I second the motion. We have donors typing in another amount but somehow they mistype or get confused with the decimals. This is such a crucial step for both the donor's and organization's side.

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