Welcome to Online Express Ideas!
Please submit all product enhancement ideas below. We welcome your feedback; your ideas will be reviewed by the Product Manager that oversees the development of that part of the product on an ongoing basis and updated with its current status monthly based on our product planning process. Ideas you submit could help us shape features currently in development or grow our repository of requirements for our next big enhancement. Thank you for taking the time to share your thoughts and expertise with us.
If you believe you are experiencing a defect or have general information that you wish to publish, please submit those within the Online Express Community or contact Support.
CONFIRMATION PRIOR TO COMPLETION OF DONATION
We have to do so many refunds due to people accidentally clicking a box when they mean to type in their own amount. We have lowered the suggested amounts, though we want to keep some for our leadership levels. If there was a confirmation "Please confirm a donation to __ __ __ in the amount of __ __ __ " I do not think this would be a problem anymore. We have to pay CC processing fees on these gifts we never receive!
-
Guest
- Sep 17 2020
Related ideas
Privacy Policy | Safe Harbor Notice | Terms of Use | Acceptable Use Policy | © 2016 Blackbaud, Inc. All Rights Reserved
I second the motion. We have donors typing in another amount but somehow they mistype or get confused with the decimals. This is such a crucial step for both the donor's and organization's side.
Attachments Open full size