Please submit all product enhancement ideas below. We welcome your feedback; your ideas will be reviewed by the Product Manager that oversees the development of that part of the product on an ongoing basis and updated with its current status monthly based on our product planning process. Ideas you submit could help us shape features currently in development or grow our repository of requirements for our next big enhancement. Thank you for taking the time to share your thoughts and expertise with us.
If you believe you are experiencing a defect or have general information that you wish to publish, please submit those within the Online Express Community or contact Support.
During this Covid crisis time, we have received at least 5 donations where the donor hit a few too many zeroes than they intended. To give an example, a donor wanted to give $200 but entered $20,000. In this scenario, we ended up with processing fees of more than $500! More than the donation itself.
It will be so easy to add a pop-up or a review page (I have seen these with on other sites) for the donor to review the donation information before clicking the "Submit" button and getting their donation processed.
This way, hopefully the donor will catch their mistake and go fix the amount.
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