Please submit all product enhancement ideas below. We welcome your feedback; your ideas will be reviewed by the Product Manager that oversees the development of that part of the product on an ongoing basis and updated with its current status monthly based on our product planning process. Ideas you submit could help us shape features currently in development or grow our repository of requirements for our next big enhancement. Thank you for taking the time to share your thoughts and expertise with us.
If you believe you are experiencing a defect or have general information that you wish to publish, please submit those within the Online Express Community or contact Support.
Our monthly donation page is being used as a way for crooks to test fraudulent credit cards. Blackbaud has told me they have no way of remedying this. BBMS runs the card through and produces a "test success". There needs to be a way for BBMS to flag these tests through the same fraud screenings as other transactions AND there needs to be a way for us to report suspected instances of fraud.
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